PRIVACY POLICY

Effective Date: July 12, 2026
Last Updated: July 12, 2026

Kitchens Unlimited (“Kitchens Unlimited,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly, transparently, and in accordance with applicable privacy and data-protection laws.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

Visit or interact with https://kitchensunlimited.net or any page, form, feature, or service offered through that website (collectively, the “Website”);
Request information, an estimate, a consultation, design services, products, installation services, remodeling services, or other services;
Communicate with us by telephone, text message, email, website form, social media, postal mail, or in person;
Visit our studio or showroom;
Enter into or discuss a potential design, remodeling, construction, cabinetry, appliance, or installation project with us;
Participate in a survey, promotion, event, testimonial, photography session, or other business activity; or
Otherwise interact with Kitchens Unlimited.

This Privacy Policy also contains important disclosures for residents of California and other states that have enacted comprehensive consumer privacy laws.

1. ABOUT KITCHENS UNLIMITED

Kitchens Unlimited provides kitchen, bathroom, interior, cabinetry, appliance, design, installation, remodeling, renovation, and related project services. We may also collaborate with homeowners, builders, general contractors, subcontractors, architects, interior designers, product manufacturers, vendors, suppliers, installers, and other professionals involved in residential or commercial design and construction projects.

Our contact information is:

Kitchens Unlimited
3550 Summer Avenue
Memphis, Tennessee 38122
Email: info@kitchensunlimited.net
Phone: 901-458-2638

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal information that Kitchens Unlimited processes in connection with the Website and our business operations.

It does not necessarily apply to:

Information handled solely by an independent third party under its own privacy policy;
Employment-related information maintained about employees, applicants, contractors, or personnel where a separate notice applies;
Information that has been lawfully made public;
Deidentified, aggregated, or anonymized information that cannot reasonably be linked to an identifiable individual; or
Information outside the scope of applicable privacy laws.

Third-party websites, social-media platforms, payment providers, financing companies, manufacturers, suppliers, and other services may maintain separate privacy policies. We encourage you to review those policies before providing information to those parties.

3. PERSONAL INFORMATION WE COLLECT

“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual or household.

Depending on how you interact with us, we may collect the following categories of information.

A. Identifiers and contact information

This may include:

First and last name;
Mailing address;
Project address;
Email address;
Telephone or mobile number;
Account name or username;
Customer, lead, inquiry, estimate, proposal, invoice, or project number;
Internet Protocol address;
Device identifiers;
Online identifiers; and
Similar identifiers.

B. Project, property, and household information

This may include:

The address of the property where work may be performed;
City, state, ZIP code, and service area;
Property type;
Home or project square footage;
Room dimensions, measurements, layouts, or floor plans;
Whether the project involves remodeling, renovation, new construction, cabinetry, appliances, or another service;
Information about kitchens, bathrooms, laundry rooms, bars, pantries, closets, living spaces, or other rooms;
Existing construction, fixtures, finishes, products, appliances, plumbing, electrical systems, or structural conditions;
Whether you are working with a builder, contractor, architect, interior designer, engineer, or other professional;
Household preferences relevant to a project;
Accessibility or functional design requests that you voluntarily provide;
Occupancy, scheduling, access, delivery, installation, and jobsite information; and
Other information necessary to evaluate, design, estimate, schedule, coordinate, or complete a project.

Please avoid providing highly sensitive personal information unless it is reasonably necessary for your project.

C. Project preferences and design information

This may include:

Design style;
Color, material, finish, cabinet, countertop, hardware, fixture, appliance, flooring, lighting, and layout preferences;
Product selections;
Inspiration photographs;
Pinterest boards or other inspiration links;
Drawings, plans, renderings, sketches, measurements, photographs, videos, and design files;
Requested features;
Project objectives;
Notes from consultations;
Change requests;
Approval records;
Communications concerning project decisions; and
Other information about your design preferences.

D. Financial and commercial information

This may include:

Approximate construction or project budget;
Requested financing information;
Transaction history;
Products or services considered, requested, ordered, or purchased;
Estimates, proposals, contracts, invoices, payments, deposits, balances, refunds, credits, and warranties;
Billing address;
Payment status;
Insurance-related information relevant to a project; and
Records of customer service, warranty, repair, or dispute matters.

Payment-card or bank information may be processed directly by a payment processor or financial institution. We may not receive or retain complete payment-card numbers when a third-party processor handles the transaction.

E. Communications and customer-service information

This may include:

Emails;
Text messages;
Telephone communications;
Voicemails;
Website form submissions;
Social-media messages;
Consultation notes;
Customer-support requests;
Complaints;
Reviews;
Testimonials;
Survey responses;
Records of requests to exercise privacy rights; and
Other correspondence.

Where permitted by law, telephone or video communications may be recorded or transcribed after appropriate notice or consent.

F. Internet, device, and Website activity

This may include:

IP address;
Browser type;
Device type;
Operating system;
Internet service provider;
Referring and exit pages;
Pages viewed;
Links clicked;
Dates and times of Website visits;
Session duration;
Form interaction;
General geographic location derived from an IP address;
Cookie, pixel, tag, and similar technology identifiers;
Advertising interaction information;
Website errors and performance data; and
Other information about how the Website is accessed and used.

G. Approximate location information

We may infer an approximate location from an IP address or collect a city, state, ZIP code, service address, project address, delivery address, or other location you provide.

We do not intend to collect precise GPS location through the Website unless a feature clearly requests it and you authorize the collection.

H. Photographs, video, and audio

We may collect photographs, video, audio, renderings, or other media relating to:

A potential or active project;
Existing site conditions;
Measurements;
Product selections;
Deliveries;
Installation progress;
Completed work;
Warranty or service issues;
Testimonials; or
Marketing materials, where appropriate permission has been obtained.

I. Professional and business information

If you interact with us as a builder, architect, interior designer, contractor, subcontractor, vendor, supplier, manufacturer, sales representative, property manager, or other professional, we may collect:

Business name;
Job title;
Professional role;
Business contact information;
License information;
Insurance information;
Tax documentation;
Contract and payment information;
Project assignments; and
Professional communications.

J. Sensitive personal information

Depending on the circumstances, information provided for a project could potentially include data treated as sensitive under certain laws, such as:

Account credentials;
Precise location information;
Financial account details;
Information about accessibility needs;
Government identification used to verify identity or complete a transaction; or
The contents of private communications sent to us.

Kitchens Unlimited does not intend to use sensitive personal information to infer characteristics about individuals or for purposes unrelated to providing, securing, administering, or legally protecting our services.

K. Inferences

We may draw reasonable inferences from the information described above, such as likely design preferences, project interests, product preferences, service needs, or the likelihood that a prospective customer may be interested in a particular service.

4. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information from the following sources.

A. Directly from you

We collect information when you:

Submit a consultation, inquiry, quote, estimate, appointment, or contact form;
Call, email, text, or message us;
Visit our studio or meet with our team;
Request design, cabinetry, appliance, installation, construction, or remodeling services;
Provide plans, photographs, measurements, inspiration links, or project details;
Sign a proposal, contract, change order, authorization, or other document;
Make a payment;
Participate in a promotion, survey, event, testimonial, or review;
Request warranty or customer support; or
Exercise a privacy right.

B. Automatically through the Website

We and our service providers may use cookies, pixels, tags, scripts, local storage, analytics tools, and similar technologies to collect technical and usage information.

C. From other individuals or organizations

We may receive information from:

A spouse, family member, co-owner, or other person involved in a project;
Builders;
Contractors and subcontractors;
Architects;
Interior designers;
Engineers;
Property managers;
Real-estate professionals;
Manufacturers;
Vendors;
Suppliers;
Installers;
Delivery providers;
Financing or payment providers;
Marketing and advertising providers;
Social-media platforms;
Referral partners;
Publicly available sources; and
Other parties involved in a project or business relationship.

When you provide personal information about another person, you represent that you are authorized to provide that information or have informed the person that the information will be provided to us.

5. HOW WE USE PERSONAL INFORMATION

We may use personal information for the following business and commercial purposes.

A. To respond to inquiries and provide services

We may use information to:

Respond to questions;
Evaluate service requests;
Determine whether a project is within our service area or capabilities;
Schedule consultations, measurements, deliveries, installations, and appointments;
Prepare estimates, designs, layouts, plans, proposals, product selections, and contracts;
Provide design, remodeling, cabinetry, appliance, installation, project-management, and related services;
Coordinate with professionals, vendors, and suppliers;
Manage project approvals and changes;
Process product orders;
Deliver and install products;
Provide customer care;
Address warranty, repair, and service requests; and
Complete transactions.

B. To communicate with you

We may communicate about:

Your inquiry;
Consultation scheduling;
Design meetings;
Product selections;
Estimates and proposals;
Project status;
Deliveries;
Installation;
Delays or availability issues;
Changes and approvals;
Invoices and payments;
Warranty or support matters;
Safety or security notices;
Business updates;
Promotions or marketing, where permitted; and
Other matters related to our relationship.

C. To personalize and improve our services

We may use information to:

Understand customer preferences;
Improve Website usability;
Improve forms and communications;
Evaluate interest in products and services;
Develop new services;
Train personnel;
Conduct quality assurance;
Analyze business performance;
Improve project workflows; and
Enhance the customer experience.

D. For marketing and advertising

Subject to applicable law and your choices, we may use information to:

Send newsletters, design inspiration, promotions, announcements, or service information;
Measure advertising effectiveness;
Understand how visitors find and use the Website;
Create audiences for advertising;
Display advertising that may be relevant to prospective customers; and
Manage referral or promotional campaigns.

You may unsubscribe from marketing emails by using the unsubscribe link in an email or by contacting us.

E. For security, fraud prevention, and legal compliance

We may use information to:

Protect customers, workers, visitors, properties, systems, and business operations;
Detect and prevent fraud, abuse, security incidents, and illegal activity;
Maintain records;
Verify identity;
Enforce contracts and policies;
Collect amounts owed;
Resolve disputes;
Respond to legal process;
Comply with legal, tax, licensing, insurance, construction, warranty, accounting, and regulatory obligations; and
Establish, exercise, or defend legal claims.

F. For internal administration

We may use information for:

Accounting;
Auditing;
Insurance;
Tax reporting;
Vendor administration;
Recordkeeping;
Business continuity;
Corporate transactions;
Risk management; and
Other legitimate internal operations.

6. COOKIES AND SIMILAR TECHNOLOGIES

The Website may use cookies and similar technologies.

Cookies are small data files stored on a browser or device. They may be used to operate the Website, remember settings, understand Website use, prevent fraud, measure traffic, and support marketing.

Types of technologies that may be used

Strictly necessary technologies

These technologies may be necessary to:

Load pages;
Maintain security;
prevent fraud;
Process forms;
Remember privacy choices; and
Provide Website functionality.

Analytics technologies

These technologies may help us understand:

How many people use the Website;
Which pages are viewed;
How visitors navigate the Website;
What devices or browsers visitors use; and
Whether Website errors occur.

Functional technologies

These technologies may remember selections or support enhanced Website features.

Advertising technologies

Advertising technologies may be used to:

Measure campaign performance;
Understand referrals;
Limit repeated advertisements;
Build or reach advertising audiences; or
Display interest-based advertising.

Some state privacy laws may treat certain advertising disclosures as “selling,” “sharing,” or processing for “targeted advertising,” even when no money is exchanged.

Browser controls

Most browsers allow users to block, delete, or limit cookies. Blocking cookies may cause portions of the Website to function improperly.

Where required, we may provide a cookie-consent or privacy-preference tool through the Website.

7. GLOBAL PRIVACY CONTROL AND OPT-OUT PREFERENCE SIGNALS

Where required by applicable law and technically supported, we will process a legally recognized opt-out preference signal, such as Global Privacy Control, as a request to opt out of the sale or sharing of personal information or targeted advertising for the browser or device from which the signal is sent.

Because preference signals are generally browser- or device-specific, you may need to enable the signal separately on each browser and device you use.

A preference signal may not opt you out of communications or uses that are not legally considered selling, sharing, or targeted advertising.

8. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to the following categories of recipients.

A. Service providers and contractors

We may disclose information to parties that perform services for us, such as:

Website hosting providers;
Website developers;
Form providers;
Customer-relationship-management providers;
Cloud-storage providers;
Email providers;
SMS or telephone providers;
Analytics providers;
Cybersecurity providers;
Payment processors;
Accounting providers;
Document-signature providers;
Scheduling providers;
Project-management providers;
Marketing providers;
Advertising providers;
Data-storage and backup providers;
Professional advisers; and
Other technology or administrative vendors.

These parties may process information only as permitted by contract and applicable law.

B. Project participants

We may disclose project-related information to:

Builders;
General contractors;
Subcontractors;
Architects;
Interior designers;
Engineers;
Cabinet manufacturers;
Appliance manufacturers or distributors;
Countertop fabricators;
Product vendors;
Suppliers;
Delivery providers;
Installers;
Inspectors;
Permit authorities;
Warranty providers;
Service technicians; and
Other parties reasonably necessary to evaluate, design, coordinate, supply, deliver, install, complete, service, or protect a project.

C. Payment and financing providers

If you request financing or make a payment, information may be disclosed to financial institutions, payment processors, financing providers, credit providers, or fraud-prevention providers.

A financing provider’s use of information is governed by its own terms and privacy policy.

D. Advertising, analytics, and social-media providers

Subject to applicable law and your privacy choices, we may allow analytics, advertising, and social-media providers to collect or receive online identifiers, device information, Website activity, and related information.

E. Legal and regulatory recipients

We may disclose information:

To comply with laws, regulations, subpoenas, court orders, warrants, or other legal process;
To cooperate with government, law-enforcement, licensing, inspection, or regulatory authorities;
To protect legal rights, safety, property, or operations;
To prevent fraud or unlawful conduct;
To enforce agreements; or
To establish, exercise, or defend legal claims.

F. Business transactions

Information may be disclosed or transferred as part of:

A merger;
Acquisition;
Financing;
Reorganization;
Sale of assets;
Change of control;
Bankruptcy;
Due diligence; or
Similar business transaction.

G. At your direction or with your consent

We may disclose information when you direct us to do so, request that we coordinate with another party, or otherwise consent.

H. Aggregated or deidentified information

We may disclose information that has been aggregated or deidentified so that it cannot reasonably be linked to an individual or household.

9. SALE, SHARING, AND TARGETED ADVERTISING

Kitchens Unlimited does not sell personal information in exchange for money in the ordinary meaning of the word “sell.”

However, certain privacy laws define “sale” or “sharing” broadly. For example, allowing an advertising or analytics provider to collect online identifiers and browsing activity for cross-context behavioral advertising may be considered a sale, sharing, or targeted advertising activity under certain laws.

Depending on the technologies deployed on the Website, the following categories may be disclosed for analytics or advertising purposes:

Identifiers, such as cookie identifiers, device identifiers, and IP addresses;
Internet or electronic-network activity;
Approximate location derived from an IP address;
Commercial information or service interests; and
Inferences about Website or service interests.

Potential recipients may include analytics providers, advertising networks, social-media platforms, and marketing service providers.

Where required, you may opt out using an available Website privacy-control link, a legally recognized opt-out preference signal, or the contact methods in this Privacy Policy.

We do not knowingly sell or share personal information belonging to individuals under 16 years of age.

10. SMS AND TEXT-MESSAGING PRIVACY NOTICE

IMPORTANT SMS PRIVACY COMMITMENT

Kitchens Unlimited is committed to safeguarding personal information received through SMS or text messaging. We do not sell, rent, trade, or share your telephone number, SMS consent, SMS opt-in record, or SMS messaging data with third parties or affiliated companies for their own marketing or promotional purposes.

Your SMS opt-in information will not be shared with third parties or affiliates for marketing purposes.

We may disclose limited information to an SMS platform, telecommunications provider, customer-service provider, or other service provider solely as necessary to transmit messages, maintain messaging records, provide customer support, prevent fraud, ensure security, or comply with law.

A. How we collect SMS information

We may collect your name, telephone number, consent information, and related information when you:

Enter your name, telephone number, address, email address, or other information into a Website form;
Check an SMS consent box or otherwise affirmatively agree to receive text messages;
Send a text message containing a designated keyword;
Provide your telephone number during a telephone call, consultation, showroom visit, appointment, or project meeting;
Complete a paper or electronic form that includes your telephone number;
Sign a proposal, contract, authorization, or other document containing an SMS consent provision; or
Otherwise request or consent to text-message communications.

We may maintain records of:

The telephone number provided;
The date and time consent was obtained;
The method through which consent was obtained;
The language presented at the time of consent;
Messages sent and received;
Delivery status;
Opt-out requests;
Customer-support communications; and
Other information reasonably necessary to administer the messaging program.

B. How we use SMS information

We may use your information to:

Send text messages that you have requested or agreed to receive;
Respond to inquiries;
Schedule or confirm consultations;
Send appointment reminders;
Communicate about measurements, design meetings, product selections, approvals, orders, deliveries, installations, and project status;
Send account, invoice, payment, warranty, service, or security information;
Provide customer care;
Send promotions, design inspiration, announcements, or other marketing content when you have provided the consent required by law;
Analyze and improve our messaging service and customer experience;
Maintain consent and opt-out records;
Detect fraud or misuse; and
Comply with legal obligations.

C. No sale or marketing disclosure of SMS opt-in data

We do not sell, rent, trade, or disclose your telephone number, SMS consent, SMS opt-in data, or SMS messaging information to third parties or affiliates for their own marketing or promotional purposes.

This restriction does not prevent us from using vendors that process information solely on our behalf to provide messaging, telecommunications, hosting, customer support, security, recordkeeping, or compliance services.

D. SMS consent is optional

Consent to receive marketing text messages is not a condition of purchasing any product or service from Kitchens Unlimited.

You may request services without agreeing to receive promotional text messages.

Providing a telephone number does not automatically authorize marketing texts. Marketing messages will be sent only when the legally required consent has been obtained.

E. Message frequency and charges

Message frequency varies depending on your inquiry, project activity, communication preferences, and whether you enroll in promotional messages.

Message and data rates may apply according to your mobile service plan. Kitchens Unlimited is not responsible for charges imposed by your wireless carrier.

Delivery of text messages is subject to effective transmission by your wireless carrier and is not guaranteed.

F. How to opt out

You may revoke consent and stop receiving text messages at any time.

Reply STOP to any Kitchens Unlimited text message. We will also treat the following commonly recognized terms as opt-out requests:

QUIT
END
CANCEL
UNSUBSCRIBE
REVOKE
OPT OUT

We will also honor other reasonable communications clearly indicating that you no longer wish to receive text messages.

After an opt-out request, we may send one final confirmation message stating that you have been unsubscribed. You will not receive further messages covered by the opt-out unless you subsequently opt in again.

An opt-out from marketing texts may not prevent legally permissible nonmarketing communications that you separately request, such as an individualized response to an inquiry. Where required by law, an opt-out will be applied more broadly.

You may also request an opt-out by contacting:

Email: info@kitchensunlimited.net
Phone: 901-458-2638

G. How to obtain help

For assistance, reply HELP to a Kitchens Unlimited text message.

You may also contact:

Email: info@kitchensunlimited.net
Phone: 901-458-2638

H. Changing or transferring your telephone number

You agree to notify us if you relinquish, cancel, transfer, or change a telephone number that you previously provided.

You should opt out before transferring a telephone number to another person. Kitchens Unlimited is not responsible for messages delivered to a person who obtains a number that you failed to remove from our records.

I. SMS data security and retention

We use reasonable administrative, technical, and physical safeguards designed to protect SMS information.

We retain SMS consent and opt-out records for as long as reasonably necessary to:

Provide messaging services;
Document compliance;
Resolve disputes;
Enforce agreements;
Maintain suppression lists;
Protect against unauthorized messaging; and
Meet legal or regulatory obligations.

An opt-out record may be retained after other information is deleted so that we can continue honoring your request.

11. SMS TERMS OF SERVICE DISCLOSURE

By affirmatively opting in to receive SMS messages from Kitchens Unlimited through a Website form, paper form, keyword, written agreement, telephone interaction, or other permitted method, you agree to receive text messages from Kitchens Unlimited.

Messages may include:

Responses to inquiries;
Customer-care communications;
Consultation scheduling;
Appointment reminders;
Design or selection updates;
Order and delivery updates;
Installation or project updates;
Account or payment-related information;
Warranty or service communications; and
Promotional communications when separately authorized.

Message frequency varies. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchase.

Reply HELP for help. Reply STOP to cancel.

For assistance, contact info@kitchensunlimited.net or 901-458-2638.

Your participation is also subject to the Terms and Conditions available on the Kitchens Unlimited Website.

12. EMAIL MARKETING

We may send marketing emails where permitted by law.

You may unsubscribe using the link in a marketing email or by contacting info@kitchensunlimited.net.

Even after unsubscribing from marketing, we may continue sending nonmarketing communications, including:

Responses to inquiries;
Appointment confirmations;
Project communications;
Transactional notices;
Contractual notices;
Payment or invoice notices;
Warranty communications;
Security alerts; and
Legally required communications.

13. SOCIAL MEDIA AND THIRD-PARTY PLATFORMS

The Website may contain links to social-media platforms and third-party websites, including portfolio, inspiration, mapping, review, or social-networking services.

When you interact with those services, the third party may collect information under its own privacy policy. Kitchens Unlimited does not control the privacy, security, or data practices of third parties.

Information you post publicly on a social-media platform may be visible to Kitchens Unlimited and other users.

14. THIRD-PARTY LINKS AND EMBEDDED CONTENT

The Website may link to or embed content from third parties, such as:

Maps;
Videos;
Social-media posts;
Product manufacturers;
Suppliers;
Review sites;
Financing providers;
Inspiration platforms;
Scheduling tools; and
Other external services.

Third parties may collect information when such content loads or when you interact with it. Their practices are governed by their respective privacy policies.

A link does not imply that Kitchens Unlimited endorses or controls the third party’s privacy practices.

15. DATA RETENTION

We retain personal information for only as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Respond to an inquiry;
Evaluate or perform services;
Administer a project;
Maintain design, construction, installation, warranty, and service records;
Maintain customer relationships;
Comply with licensing, construction, tax, accounting, insurance, employment, and legal obligations;
Document consent;
Honor opt-out requests;
Resolve disputes;
Enforce agreements;
Protect legal rights;
Detect fraud; and
Maintain security.

Retention periods vary depending on:

The type of information;
The nature and duration of the customer or project relationship;
Contractual requirements;
Warranty periods;
Applicable statutes of limitation or repose;
Tax, accounting, insurance, licensing, and recordkeeping requirements;
Litigation holds; and
Whether deletion is technically and legally feasible.

Examples of records that may be retained for extended periods include:

Contracts;
Change orders;
Project plans;
Selection records;
Approvals;
Invoices;
Payment records;
Warranty records;
Construction documentation;
Communications relating to disputes;
SMS consent and opt-out records; and
Privacy-request records.

When information is no longer required, we may delete, destroy, aggregate, deidentify, or anonymize it.

16. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against:

Unauthorized access;
Unauthorized acquisition;
Loss;
Misuse;
Alteration;
Destruction; and
Improper disclosure.

These safeguards may include, as appropriate:

Access controls;
Password protections;
Secure hosting;
Encryption in transit;
Vendor controls;
Employee training;
Backups;
System monitoring;
Security updates;
Recordkeeping controls; and
Incident-response procedures.

No security system, Website, transmission method, or storage system is completely secure. We therefore cannot guarantee absolute security.

You are responsible for using reasonable caution when sending sensitive information electronically and for maintaining the security of any account credentials.

17. CHILDREN’S PRIVACY

The Website and our services are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13 without legally required parental consent.

If you believe a child has provided personal information to us, contact info@kitchensunlimited.net. We will review the request and take appropriate action.

We do not knowingly sell or share personal information of individuals under 16.

18. YOUR PRIVACY CHOICES

Depending on your jurisdiction, you may have the right to:

Confirm whether we process your personal information;
Access personal information;
Obtain a copy of personal information;
Correct inaccuracies;
Delete personal information;
Opt out of the sale of personal information;
Opt out of sharing for cross-context behavioral advertising;
Opt out of targeted advertising;
Opt out of certain profiling;
Limit certain uses of sensitive personal information;
Withdraw consent;
Appeal a denial of a privacy request;
Designate an authorized agent; and
Receive equal service and pricing without unlawful discrimination.

These rights are subject to legal exceptions and may not apply in all circumstances.

19. HOW TO SUBMIT A PRIVACY REQUEST

You may submit a privacy request by:

Email: info@kitchensunlimited.net
Phone: 901-458-2638
Mail: Kitchens Unlimited, 3550 Summer Avenue, Memphis, Tennessee 38122

Please use the subject line “Privacy Rights Request” when submitting a request by email.

Describe:

The right you wish to exercise;
Your full name;
Your preferred contact method;
The nature of your relationship with Kitchens Unlimited;
The email address, telephone number, project address, or other information reasonably necessary to locate relevant records; and
Any other information needed to understand the request.

Do not send a Social Security number, complete financial account number, password, or other unnecessary sensitive information.

20. IDENTITY VERIFICATION

To protect personal information, we may verify your identity before fulfilling certain requests.

Verification may require us to compare information you provide with information in our records. Depending on the request, we may ask for:

Name;
Email address;
Telephone number;
Mailing or project address;
Information about a prior inquiry or project;
A signed declaration; or
Other reasonably appropriate verification information.

We will request only information reasonably necessary for verification.

If we cannot verify identity to the degree required by law, we may deny or limit the request and explain the reason where required.

21. AUTHORIZED AGENTS

Where permitted by law, you may designate an authorized agent to submit a request on your behalf.

We may require:

Written and signed authorization;
Evidence that the agent is registered where registration is required;
Direct verification of your identity; and
Direct confirmation that you authorized the request.

These requirements may not apply when an agent acts under a legally valid power of attorney.

22. RESPONSE TIMING AND APPEALS

We will respond to verified privacy requests within the period required by applicable law.

We may extend the response period where permitted and will provide notice when required.

We may deny a request in whole or in part when:

An exception applies;
We cannot verify identity;
The request is fraudulent, excessive, repetitive, technically infeasible, or manifestly unfounded;
Fulfillment would adversely affect another person’s rights;
Retention is required by law or contract; or
The requested information is outside the scope of an applicable privacy law.

Residents of states that provide an appeal right may appeal a denied request by emailing info@kitchensunlimited.net with the subject line “Privacy Request Appeal.”

23. NONDISCRIMINATION

We will not unlawfully discriminate against you for exercising a privacy right.

We will not, because you exercised a privacy right:

Deny goods or services;
Charge a different price;
Provide a different level or quality of service; or
Retaliate against you,

except where a difference is reasonably related to the value of the information or otherwise permitted by law.

24. CALIFORNIA PRIVACY NOTICE

This section supplements the remainder of this Privacy Policy for California residents.

The California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), may provide eligible California residents with specific rights.

Not every business is subject to every provision of the CCPA. Kitchens Unlimited will honor applicable California privacy obligations when and to the extent required by law. We may also voluntarily provide certain rights even when a statutory threshold or requirement does not apply.

A. Categories collected during the preceding 12 months

During the preceding 12 months, we may have collected the following CCPA categories:

Identifiers
Such as name, address, email address, telephone number, IP address, customer number, project number, and online identifiers.
Personal information described in California Civil Code section 1798.80
Such as name, address, telephone number, and financial information used for transactions.
Protected-classification information
We do not intentionally request protected-classification information through the Website, but information voluntarily provided in communications or relevant to accessibility or project requirements could incidentally reveal such information.
Commercial information
Such as records of services requested, projects considered, product selections, purchases, estimates, proposals, invoices, payments, and customer-service history.
Internet or electronic-network activity
Such as browsing activity, interaction with the Website, cookie identifiers, referral information, and device information.
Geolocation data
Such as approximate location derived from an IP address and project, billing, mailing, or delivery addresses.
Audio, electronic, visual, or similar information
Such as photographs, videos, voicemails, recordings where legally permitted, project images, and communications.
Professional or employment-related information
Such as a professional role, employer, company, or contractor relationship.
Education information
We do not ordinarily collect education records through the Website.
Inferences
Such as inferred service, design, product, or project preferences.
Sensitive personal information
Such as account credentials, financial information processed for payment, precise location when voluntarily provided, or private communications.

B. Sources

We may collect these categories from:

Consumers;
Household members or project co-owners;
Website technologies;
Builders;
Contractors;
Architects;
Designers;
Engineers;
Vendors;
Suppliers;
Manufacturers;
Payment or financing providers;
Service providers;
Social-media services;
Referral sources; and
Public sources.

C. Business and commercial purposes

We may use these categories for:

Providing and improving services;
Responding to inquiries;
Scheduling consultations;
Designing and estimating projects;
Coordinating products, deliveries, construction, and installation;
Processing transactions;
Communicating with customers;
Marketing;
Analytics;
Security;
Fraud prevention;
Quality assurance;
Recordkeeping;
Legal compliance; and
Exercising or defending legal claims.

D. Categories disclosed for business purposes

We may disclose the categories described above to:

Service providers;
Contractors and subcontractors;
Architects, designers, and engineers;
Manufacturers, vendors, and suppliers;
Delivery and installation providers;
Payment and financing providers;
Marketing and analytics providers;
Professional advisers;
Government and legal authorities; and
Parties to a business transaction.

E. Categories sold or shared

Kitchens Unlimited does not sell personal information for monetary consideration in the ordinary sense.

Depending on the Website technologies in use, the following categories may be considered sold or shared for cross-context behavioral advertising:

Identifiers;
Internet or electronic-network activity;
Approximate geolocation;
Commercial information; and
Inferences.

Potential recipients may include advertising, social-media, and analytics providers.

Telephone numbers, SMS consent records, and SMS opt-in data are not sold or shared with third parties or affiliates for their own marketing purposes.

F. California rights

Subject to applicable exceptions, California residents may request:

The categories of personal information collected;
The categories of sources;
The business or commercial purposes for collection, selling, or sharing;
The categories of third parties to whom information was disclosed;
The specific pieces of personal information collected;
Deletion;
Correction;
A portable copy;
Opt-out of sale or sharing;
Limitation of certain uses or disclosures of sensitive personal information; and
Nondiscriminatory treatment.

G. Right to limit sensitive personal information

Kitchens Unlimited does not intend to use or disclose sensitive personal information for purposes that trigger a right to limit under the CCPA, such as inferring characteristics or unrelated behavioral advertising.

If our practices change and the right becomes applicable, we will provide a legally compliant method to exercise it.

H. Shine the Light

California Civil Code section 1798.83 may permit California residents with an established business relationship to request information regarding certain disclosures of personal information to third parties for those parties’ direct-marketing purposes.

Kitchens Unlimited does not disclose SMS opt-in data to third parties for their direct marketing.

A qualifying request may be sent to info@kitchensunlimited.net with the subject line “California Shine the Light Request.”

I. Do Not Track

Some browsers provide a “Do Not Track” setting. Because no single uniform technical standard governs all Do Not Track signals, the Website may not respond to traditional Do Not Track signals.

Where required, we will respond to legally recognized opt-out preference signals such as Global Privacy Control.

J. California minors

We do not knowingly sell or share personal information of consumers under 16.

25. PRIVACY RIGHTS IN OTHER U.S. STATES

Residents of states with comprehensive privacy laws may have rights similar to those described above.

Depending on applicable law, these rights may include:

Access;
Confirmation of processing;
Correction;
Deletion;
Portability;
Opt-out of sale;
Opt-out of targeted advertising;
Opt-out of profiling in furtherance of decisions producing legal or similarly significant effects;
Consent requirements for sensitive data;
Appeal; and
Nondiscrimination.

State-specific exceptions, definitions, verification requirements, and response periods apply.

You may submit a request using the contact methods in Section 19.

26. NEVADA PRIVACY RIGHTS

Nevada residents may have the right to submit a verified request directing an operator not to make certain sales of covered information.

Kitchens Unlimited does not currently sell covered information for monetary consideration as “sale” is defined under Nevada law.

Nevada requests may be sent to info@kitchensunlimited.net with the subject line “Nevada Privacy Request.”

27. INTERNATIONAL VISITORS

Kitchens Unlimited is based in Tennessee and primarily provides services within its applicable service area in the United States.

If you access the Website from outside the United States, your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

Where an international privacy law applies, Kitchens Unlimited will process information under an available lawful basis, which may include:

Consent;
Performance of a contract;
Steps requested before entering a contract;
Compliance with legal obligations;
Protection of vital interests; or
Legitimate interests that are not overridden by individual rights.

Depending on applicable law, international users may have rights to access, correct, erase, restrict, object, withdraw consent, or obtain data portability.

28. DATA-BREACH NOTIFICATION

If a security incident involving personal information occurs, we will investigate and provide notices to affected individuals, regulators, or other parties when required by applicable law.

29. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect:

Changes in law;
Changes in our business;
New products or services;
Changes to Website technologies;
New vendors;
Changes in data practices; or
Security or operational developments.

The revised version will be posted with an updated “Last Updated” date.

Where required, we will provide additional notice or obtain consent before a materially different use of personal information.

30. CONTACT US

Questions, concerns, complaints, or privacy requests may be submitted to:

Kitchens Unlimited
3550 Summer Avenue
Memphis, Tennessee 38122

Email: info@kitchensunlimited.net
Phone: 901-458-2638

For privacy matters, use the email subject line:

Privacy Inquiry or Privacy Rights Request